Shipping Policy

Thank you for shopping with us! We aim to dispatch all orders quickly and securely so your items arrive safely and on time.

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Processing Time

All orders are carefully prepared, packed, and dispatched within 48 hours of purchase.

As our products are handmade, we take great care to ensure each item meets our quality standards before shipping.

If there is any unexpected delay with your order, you will be contacted immediately with an update on the expected dispatch timeframe.

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Shipping Confirmation

Once your order has been shipped, you may receive a confirmation notification. Please ensure your shipping details are correct at checkout to avoid delivery issues.

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Delivery Timeframes

Delivery timeframes may vary depending on:

• Your location
• Postal carrier processing times
• Peak seasons or public holidays

Please note that once an order has been shipped, delivery time is outside of our control.

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Packaging

All items are carefully packaged to help ensure they arrive in excellent condition.

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Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost parcels due to incorrect or incomplete address details provided at the time of purchase.

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Delayed or Lost Parcels

If you believe your parcel has been delayed or lost, please contact us and we will do our best to assist in resolving the issue with the shipping provider.